ITW - Illinois Tool Works

Decentralization

We operate a collection of business units and brands across diverse worldwide end markets. Our decentralized operating strategy and focus place our businesses close to the people who buy our products. This familiarity results in entrepreneurial sales and support activities, where we can quickly identify and respond to customer needs at the business unit level by providing original, customized products and service.

Another advantage of diversification is that it allows us to overcome market uncertainties. Strength in one market helps offset fluctuations in another. When assets are used efficiently (thanks to our 80/20 process) across a broad mix of markets, risk is reduced and we optimize our ability to produce improved financial results and shareholder returns.